Your Echelon FitPass subscription automatically renews unless you cancel your subscription at any time prior to the end of your current subscription period by contacting us at CS@echelonfit.com.

RETURNS POLICY

Every product is satisfaction guaranteed and may be returned within 30 days of delivery date as long as it is in brand new condition (including but not limited to scratches or dents) and it also must be returned in the original box with the user manual and charger. Refunds will be made in the form of the original payment. Any credit for gift returns will be issued to the original purchaser. All returns must be in original/sell-able condition and include the original packaging with all tags attached. Only items purchased from echelonfitpass.com can be accepted for return. All returns require an authorization number. Please email us to initiate your return at returns@echelonfit.com.